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Unit5


Unit 5 A Piece of Advice Part II Text A
Title of Text A

全新版21世纪大学英语读写教程BOOK 2

The Art of Listening Mary Kay Ash

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

倾听的艺术 玫琳· 凯· 艾施

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Para. 1 of Text A

All through school we’re taught to read, write, and speak; we’re never taught to listen. But while listening may be the most undervalued(低估;低估价值) of all the communication skills, good managers are likely to listen more than they speak. Perhaps that’s why God gave us two ears and only one mouth.

Unit 5 A Piece of Advice
Chinese Version

全新版21世纪大学英语读写教程BOOK 2

学校里,老师教我们读、写、说,从来不教我们 听。虽然倾听也许是所有的交际技能中最不受重视的, 但优秀的经理通常听得多说得少。也许这就是为什么 上帝给了我们两个耳朵却只有一张嘴。

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Para. 2 of Text A

Some of the most successful managers are also the best listeners. I remember one manager in particular(尤其, 特别). He had been hired by a large corporation to assume the role of(担任) sales manager. But he knew absolutely nothing about the specifics of the business.

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

一些最成功的经理也是最好的倾听者。我对一名 经理的印象特别深刻。他受聘担任一家大公司的销售 经理。但是他完全不了解公司经营的细枝末节。

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Paras. 3-4 of Text A

When salespeople would go to him for answers, there wasn’t anything he could tell them because he didn’t know anything! Nonetheless, this man really knew how to listen. So no matter what they would ask him, he’d answer, “What do you think you ought to do?” They’d come up with2 the solution; he’d agree; and they’d leave satisfied. They thought he was fantastic(wonderful).
2.提出,想出

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

当销售员到他那里寻找答案时,他没有任何东西 可以告诉他们,因为他什么都不了解!不过,这位先 生的确知道如何倾听。所以无论他们问什么问题,他 都回答:“你觉得应该怎么做呢?”他们会想出解决 办法,他会表示同意,然后他们就满意而归了。 他们觉得他很棒。

Unit 5 A Piece of Advice
Para. 5 of Text A

全新版21世纪大学英语读写教程BOOK 2

He taught me this valuable listening technique, and I’ve been applying it ever since. Recently one of our consultants(顾问) came to me to discuss her marital(婚姻的) problems. She asked my advice as to3 whether she should divorce her husband. Since I didn’t even know the man, and hardly knew her, there was no way I could give her advice. All I did was listen, nod my head and ask, “What do you think you ought to do?” I asked her that several times, and each time she went on to4 tell me what she thought she should do. The next day I received a beautiful bouquet(bunch) of flowers with a lovely note thanking me for my terrific(wonderful, brilliant) advice. Then, about a year later, she wrote to tell me that her marriage was wonderful, and again my advice was credited(recognized)!
3.〈正式〉关于 4.停顿后继续讲话;继续做下一件事

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

他教给了我这条宝贵的聆听技巧,从那以后我一直在使用它。 最近,我们的一个顾问来和我谈论她的婚姻问题。她问我她是否 应该同先生离婚。我根本不认识她先生,和她也不熟,所以没法 给她任何建议。我所做的一切就是听着、点头并问她:“你觉得 你应该怎么办?”我那样问了她几次,每一次她都会继续告诉我 她觉得应该怎么办。第二天,我收到了一束美丽的鲜花,上面有 一张可爱的纸条感谢我的美妙建议。后来,大约一年以后,她写 信告诉我她的婚姻很美满,而我的建议又一次得到了认可。

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Para. 6 of Text A

Many of the problems I hear don’t require me to offer solutions. I solve most of them by just listening and letting the grieving party(感到伤心的一方) do the talking. If I listen long enough, the person will generally come up with an adequate(satisfactory, 圆满的,适当的) solution.

Grieved

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

我所听到的许多问题并不需要我提供解决方案。 我只是通过倾听并让烦恼的那一方诉说来解决大多数 问题。如果我听得时间足够长,对方一般会找到一个 圆满的解决办法。

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Para. 7 of Text A

Several years ago a friend of mine purchased a small manufacturing company at a bargain price. The previous owner said, “I’m glad to get rid of5 it. My employees have become very militant(very unfriendly好斗的,激进的), and they just don’t appreciate all I’ve done for them over the years. They’re going to vote for6 a union any day now, and I don’t want to deal with those union people(工会里的人).”
5.去除,摆脱 6.投票选举出,表决

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

几年前,我的一个朋友低价收购了一个小型制造公司。 前任老板说:“我巴不得把它给甩掉。我的员工变得非常 不友好,他们就是不知道感谢几年来我为他们所做的一切。 现在他们就要选举一个工会了,我才不想和那些工会里的 人打交道。”

Unit 5 A Piece of Advice
Para. 8 of Text A

全新版21世纪大学英语读写教程BOOK 2 7.结果是,原来是 8.(投币式)自动售货机 9.投票选出

After he became the owner, my friend conducted an open meeting with his total staff. “I want you all to be happy,” he told them. “Tell me what I can do to make that happen.” As it turned out7, he only had to provide a few minor conveniences: modern bathroom fixtures(facilities设施), larger mirrors in the locker rooms(更衣间), and vending machines8 for the recreation area. These were the only things they wanted. As a result, the union was never voted in9, and today everyone is content. All they really wanted was someone to listen to them.

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

我的朋友成了老板之后,他同所有的员工开了一个开 诚布公的会议。“我希望你们都开心,”他告诉他们, “告诉我我应该做些什么来实现这个愿望。”事实表明, 他只需要提供一些小便利:现代浴室设备、大一点的更 衣室镜子、娱乐区的自动售货机。这些是他们唯一想要 的。后来,也没有选举产生工会,现在人人都感到很满 意。他们真正需要的是有人能倾听他们的声音。

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Para. 9 of Text A

Listening is an art. And the first tenet(principle) of the skill is paying undivided attention10 to the other party. When someone enters my office to speak with me, I don’t allow anything to distract my attention. If I’m talking to someone in a crowded room, I try to make that person feel as though11 we’re the only ones present. I shut out12 everything else.
10.全神贯注,一心一意 11.好像,仿佛 12.排除;把…关在外面

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

倾听是一门艺术。这个技巧中的第一条原则是全 神贯注于对方。当有人进我的办公室和我说话,我不 允许任何事分散我的注意力。如果我正在一个拥挤的 房间里和别人说话,我会尽可能让对方感觉到那里似 乎只有我们两个人。我把其他的一切都关在外面。

Unit 5 A Piece of Advice
Para. 10 of Text A

全新版21世纪大学英语读写教程BOOK 2

I look directly at the person. Even if a gorilla(大猩猩) were to walk into the room, I probably wouldn’t notice it. I remember how offended I once was when I was having lunch with my sales manager, and every time a pretty waitress walked by(walk past me), his eyes would follow her across the room. I felt insulted and kept thinking to myself13, “That waitress’ legs are more important to him than what I have to say. He’s not listening to me. He doesn’t care about14 me!” You’ve got to pay attention in order to hear what the other person is saying. Without discipline(控制力,约束力) and concentration, our minds wander.
13.心中想,盘算 14.关心;在乎

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

我凝视对方。就算有个大猩猩走进房间,我可能也不 会注意到。记得有一次我和我的销售经理共进午餐时, 我很生气。每当一个漂亮的服务员走过时,他的目光都 会跟随着她穿过房间。我感到自己受了侮辱,一直在 想:“对他来说,那个服务员的腿比我说的话更重要。他 没在听我说。他不在乎我!”要听见对方的话,你必须 集中注意力。没有自制力和专注,我们就会开小差。

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Para. 11 of Text A

People can also be distracted by their own petty prejudices(小偏见). For instance, a person may use some expression(表达) that you don’t like. Or perhaps you are irritated by(对…感到不耐烦) a certain accent. I know Southerners who can’t stand a New York accent, and I’ve met New Yorkers who feel the same way about a Southern

drawl(拖音).
Consequently, they allow something this insignificant to distract from the value of another person’s thoughts.

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

人们还会因为自己的小偏见而走神。比如,有人可 能用一个你不喜欢的表达方式。或者你可能对某种口 音感到不舒服。我认识一些南方人,他们不能忍受纽 约人的口音;也遇见过对南方的拖音有同样感觉的纽 约人。结果,他们允许如此无关紧要的事情来贬低他 人思想的价值。

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Para. 12 of Text A

Often people feel uneasy whenever there’s a pause in the conversation. They feel compelled to rush in and start talking. Perhaps if they would remain quiet, the other person might clarify or provide additional information. Sometimes it’s good for both parties to keep quiet for a few moments to think. A conversation interrupted by(被打断) silence can be a welcome relief. In fact, nonstop(直达的,一口气说个不停的) conversation may be an indication that something is seriously wrong.

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

对话出现停顿时,人们经常会感到不舒服。他们 感到非得匆忙介入、张口说话。如果他们保持沉默的 话,也许对方会澄清或提供更多的信息。有时候,安 静片刻思考一下对双方都有好处。一个穿插着沉默的 对话可能是一种很好的调剂。事实上,无休止的对话 也许暗示着有严重的问题存在。

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Para. 13 of Text A

Many managers make the mistake of creating a bossemployee relationship(主雇关系) between themselves and their people — like student to teacher. However, while it is true that a teacher generally stands at the head of15 the class and does most of the talking, a good teacher also knows how to listen attentively(专心地). So does a good manager. To play an authoritarian(专制的) role16 with a subordinate(下属) establishes a “we-they” adversary(对立的) relationship. Effective communication breaks down(破裂,失效), and nobody listens!
15.在…的最前面=the front of 16.扮演…的角色;起…的作用

Unit 5 A Piece of Advice

全新版21世纪大学英语读写教程BOOK 2

Chinese Version

许多经理错误地在自己和员工之间建立了一种老 板—雇员的关系——就像学生和老师一样。但是,虽 然一般情况下老师的确站在教室前面、说得最多,一 个好老师也懂得如何仔细倾听。一个好经理亦是如此。 在下属面前搞专制会形成一种“我们—他们”的对立 关系。有效的沟通将无法进行,也没有人倾听了!


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